Privacy Policy for CoreNexis
This policy explains what information we collect through the CoreNexis website, why we collect it, and how we use it.
1. What This Policy Covers
This Privacy Policy applies to the public CoreNexis website, including informational pages, screenshots, product marketing content, and the demo/contact form.
It does not automatically govern how a customer uses the CoreNexis product in their own environment. CoreNexis is generally deployed as a self-hosted system, which means customer data inside the application is typically controlled by the customer organization and its own infrastructure, policies, and administrators.
2. Information We Collect
Information you submit directly
When you request a demo or contact us through this website, we may collect the information you provide, such as your name, organization name, email address, phone number, and the contents of your message.
Technical and usage information
We may collect limited technical information when you visit the site, such as IP address, browser type, device information, referring pages, pages visited, and approximate usage events associated with analytics and hosting logs.
Security verification data
If the contact form uses CAPTCHA or bot-detection controls, information needed to perform that verification may be processed by the security provider to help prevent spam, abuse, or automated submissions.
3. How We Use Information
- To respond to demo requests, sales inquiries, and general contact submissions.
- To operate, secure, and maintain the website.
- To understand website traffic and improve the effectiveness of our pages and messaging.
- To detect abuse, spam, fraudulent submissions, or other malicious activity.
- To follow up with prospective customers who ask to hear from us.
4. Analytics, Cookies, and Similar Technologies
This website uses analytics tooling, including Google Analytics, to help us understand aggregate site usage such as visits, traffic sources, and page engagement.
These tools may use cookies or similar technologies to distinguish visits and measure usage trends. You can control cookies through your browser settings, although some site functionality or measurement accuracy may be affected.
Our hosting environment may also keep standard server logs for security, troubleshooting, and operational monitoring.
5. Contact Form Processing and Anti-Spam Controls
When you submit the website form, your submission is sent to our configured contact processing endpoint so our team can review and respond to your request.
We also use Cloudflare Turnstile or similar anti-abuse tooling on the form to help prevent spam and automated submissions. Information processed for that purpose is subject to the applicable provider's handling of verification and security data.
6. When We Share Information
We do not sell personal information collected through this website.
We may share information with service providers that help us operate the website or process requests, such as hosting providers, analytics providers, anti-spam/security vendors, and communication tools, but only to the extent reasonably necessary for those services.
We may also disclose information where required by law, regulation, legal process, or to protect our rights, systems, customers, or users.
7. Data Retention
We retain website inquiry and contact information for as long as reasonably necessary to respond to your request, maintain business records, improve our services, or meet legal, operational, or security requirements.
Analytics and log data may be retained according to the settings and retention schedules of the relevant providers and our internal operational needs.
8. Your Choices and Rights
Depending on where you are located, you may have rights relating to access, correction, deletion, restriction, objection, or portability of personal information. You may also be able to request details about the categories of information we collect and how we use it.
If you would like to make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before acting on certain requests.
9. Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external sites. We recommend reviewing their privacy policies separately.
10. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact Interax Group Inc. through the website contact form or by email at info@interaxgrp.com.
Mailing or contractual privacy terms for customer deployments of CoreNexis may differ from this website policy and should be handled through the relevant customer agreement.
11. Policy Changes
We may update this Privacy Policy from time to time to reflect changes to the website, service providers, legal requirements, or business practices. When we do, we will update the “Last Updated” date on this page.